Veronica Gonzales
Houston,TX
Summary
Dynamic and results-oriented professional with experience at McDonald's, excelling in customer service and multitasking. Proven ability to enhance team performance and maintain high standards of food safety. Strong problem-solving skills complemented by effective communication, ensuring efficient operations and exceptional guest experiences. Committed to fostering a collaborative work environment.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Crew Member
McDonald's
01.2024 - 03.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
House Manager
Morris Construction
03.2020 - 12.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Medical Assistant - Medical
Kaplan University
California 2006
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cleaning
- Attention to detail
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Flexible schedule
- Safe food handling
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Verbal and written communication
- Leadership qualities
- Drive-thru operations
- Heavy lifting
- Food preparation
- Resilience and persistence
- Safety
- Hospitality service expertise
- Inventory restocking
- Menu memorization
- Cooking
- Telephone etiquette
Certification
Certified Medical Assistant
Certified Food Handler
Languages
Spanish
Elementary
Timeline
Crew Member
McDonald's
01.2024 - 03.2025
House Manager
Morris Construction
03.2020 - 12.2024
Medical Assistant - Medical
Kaplan University
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