GED -
Nelson County Highschool
Bardstown, KY11-2025
Veronica Perez
Bardstown,KY
Education
Summary
Proven track record in enhancing customer satisfaction and teamwork, demonstrated at Walmart and previous roles. Skilled in customer interaction and problem-solving. Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment and gain experience.
Skills
- Customer service
- Teamwork and collaboration
- Customer interaction
- Problem-solving
- Attention to detail
- Friendly, positive attitude
Work History
Crew Member
Lees
Bardstown KY
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously.
- Worked well with teammates and accepted coaching from management team.
- Operated register to process payments and collect cash payment for order totals.
Crew Member
Mcdonalds
Bardstown, KY
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Online Order Filling Associate
Walmart
Bardstown, KY
07.2024 - Current
- Filled customers orders, dispensed customers orders, worked well with a team, and answered customers questions
- Increased customer satisfaction by resolving issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Enhanced customer satisfaction by providing efficient and accurate service in a fast-paced retail environment.
- Assisted in staff training, increasing overall team efficiency and productivity in the retail environment.
- Built relationships with customers to encourage repeat business.
Certification
- OSHA 10-Hour General Industry Training Certificate - Occupational Safety and Health Administration.
- OSHA Certified
- First Aid Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)