Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Veronica Williams

Concord,NC

Summary

Dynamic and dedicated customer service representative with a proven track record of delivering exceptional client support and fostering positive relationships, with a strong enthusiasm for resolving client issues and ensuring patient satisfaction. I am committed to providing high quality service that exceeds expectations. I possess excellent communication skills and a keen ability to understand and address customer needs effectively.

Overview

6
6
years of professional experience

Work History

Cashier

ZoeWee's Kitchen
Charlotte, NC
08.2020 - Current
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Counted and balanced cashier drawers.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.

Cashier

Samoha African Cuisine
Charlotte, NC
01.2019 - 08.2021
  • Ensured compliance with all safety regulations within the store environment.
  • Answered customers' questions and provided information on store procedures or policies.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Education

Bachelor of Science - Computer Science

West Virginia University
Morgantown, WV
06-2023

Skills

  • Point-of-sale operation
  • Cash handling
  • Customer service
  • Payment processing
  • Transaction accuracy
  • Safety compliance
  • Team collaboration
  • Data entry
  • Customer assistance

Languages

Hatian-Creole
Native/ Bilingual

Timeline

Cashier

ZoeWee's Kitchen
08.2020 - Current

Cashier

Samoha African Cuisine
01.2019 - 08.2021

Bachelor of Science - Computer Science

West Virginia University

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Veronica Williams