Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Veronica Evans

Colorado Springs,CO

Summary

Professional Surgical Coordinator and HR Manager with a proven track record at UCHealth Memorial Hospital and Sava Senior Care with strong background in appointment coordination, known for delivering excellent patient care and managing complex schedules. Valued team collaborator, adaptable to changing needs, and consistently focused on achieving results. Reliable and resourceful, ensuring smooth operations in fast-paced medical environment. Excelled in patient coordination, staff leadership, and HIPAA compliance. Demonstrated expertise in scheduling and human resources, enhancing operational efficiency and team productivity. Skilled in both direct patient care and ECG technology, embodying professionalism and strong communication.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Surgical Coordinator

UCHealth Memorial Hospital
04.2021 - Current
  • Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
  • Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
  • Resolved scheduling conflicts to maintain high-quality patient services.


  • EKG technologist PRN
  • Demonstrated adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.
  • Expertly managed planning, scheduling, and coordination of outpatient procedures for both invasive and non-invasive exams.

Scheduler/HR Manager

Sava Senior Care
07.2018 - 01.2021
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed staff and managed payroll
  • Certified Nursing Assistant
  • Assisting with patient care such as showering, dressing, and restorative care
  • Coordinated patient medical appointments and their transportation
  • Efficiently staffed a skilled nursing facility through the Covid-19 pandemic
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.

Education

Associate of Applied Science - Medical Assisting

Pikes Peak State College
Colorado Springs, CO
05-2026

High School Diploma -

Salida High School
Salida, CO
05-2003

Skills

  • Strong Communication Skills
  • Professionalism and Confidentiality
  • Patient coordination
  • Motivational Skills
  • HIPAA Compliance
  • Staff Leadership
  • Epic Systems
  • BLS Certified
  • Scheduling expertise
  • Staff Coordination
  • Employee Onboarding
  • Payroll Administration
  • In-Person and Telephone Interviewing
  • Human Resources Support
  • Recruitment and hiring
  • Direct Patient Care
  • Reliable team player
  • Lead Placement
  • Cardiac anatomy knowledge
  • ECG Technician

Accomplishments

  • Supervised team of 100 staff members.
  • Documented and resolved pandemic staffing which led to efficient patient care without using agency staff.
  • Aspiring Leaders UCHealth Course
  • Employee Experience Award 2021


Certification

  • Basic Life Support (BLS) Certification - American Heart Association.
  • Certified Nursing Assistant (CNA) - State Boards of Nursing.

Languages

French
Professional Working

Timeline

Surgical Coordinator

UCHealth Memorial Hospital
04.2021 - Current

Scheduler/HR Manager

Sava Senior Care
07.2018 - 01.2021

Associate of Applied Science - Medical Assisting

Pikes Peak State College

High School Diploma -

Salida High School

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Veronica Evans