Vianey Hernandez
Modesto,CA
Summary
Service-oriented professional with a strong background in food service and retail. Maintains high cleanliness standards while enhancing service efficiency. Delivers exceptional customer service and fosters effective communication, resulting in improved customer satisfaction. Excels in multitasking and time management to consistently provide quality food and service.
Overview
14
14
years of professional experience
Work History
Sandwich Artist
Panera Bread
Modesto, California
05.2020 - 04.2021
- Maintained cleanliness and organization of the work area and equipment.
- Collaborated with team members to enhance service speed and accuracy.
- Trained new staff on sandwich preparation techniques and safety protocols.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Checked expiration dates on products to ensure freshness of items served to customers.
Cashier Team Lead
Andersen Bakery Inc.
Union City, California
04.2007 - 12.2018
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Managed cash register, ensuring proper handling of cash and card payments.
- Maintained cleanliness and organization of the checkout area for optimal customer experience.
- Trained new cashiers on register procedures and customer service standards.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
Sandwich Artist
Andersen Bakery Inc.
Union City Ca
04.2007 - 04.2018
- Prepared sandwiches according to customer specifications and quality standards.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Trained new staff on sandwich preparation techniques and safety protocols.
- Maintained cleanliness and organization of the work area and equipment.
- Kept customer and food preparation areas clean and well-organized.
- Operated kitchen equipment safely and efficiently during peak hours.
- Managed ingredient inventory to ensure freshness and availability.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
Education
GED -
Tennyson Highschool
Hayward, CA06-2007
Skills
- Sandwich preparation
- Food safety
- POS operation
- Cash handling
- Inventory management
- Customer service
Timeline
Sandwich Artist
Panera Bread
05.2020 - 04.2021
Cashier Team Lead
Andersen Bakery Inc.
04.2007 - 12.2018
Sandwich Artist
Andersen Bakery Inc.
04.2007 - 04.2018
GED -
Tennyson Highschool