Vickie Carruthers
Enrollment Specialist
Phoenix,AZ
Summary
Enthusiastic Data Processor eager obtain a position within your company where I can display my proven record of accomplishments in the areas of medical records, customer relations, data management, and technical skills. I'm dedicated to contribute to team success through hard work, attention to detail and excellent organizational skills. I am motivated to learn, grow and excel in the Administration industry.
Overview
27
27
years of professional experience
1
1
year of post-secondary education
Work History
Enrollment Specialist
Quartz
Madison, WI
01.2018 - 03.2021
- Communicated effectively via telephone, email and in person with prospective customers.
- Reviewed statistic enrollment data and prepared reports.
- Updated, entered and reviewed customer data.
- Add new material to file records or create new records as necessary.
- Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
- Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
- Process and record new insurance policies and claims. Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
- Correspond with insured or agent to obtain information or inform them account status or changes.
- Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
- Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts
Administrative Service Assistant
Physicians Plus Insurance
Madison, WI
04.2006 - 12.2017
- Acquire, distribute and store supplies. Plan, administer and control budgets for contracts, equipment and supplies.
- Monitor the facility to ensure that it remains safe, secure, and well-maintained. •
- Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
- Volunteered to help with special projects of varying degrees of complexity.
- Established administrative work procedures to track daily tasks.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Mailroom Clerk
Physicians Plus Insurance
Madison, WI
06.1999 - 09.2001
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Used automated mail processing equipment to sort and collate mail.
- Performed routine maintenance on equipment to prevent downtime.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
Warehouse Clerk
Chicago Housing Authority
Chicago, IL
09.1994 - 02.1998
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Simplified shipping and receiving processes for improved workflow.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using software update system.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Kept warehouse up to safety and health regulations at all times.
- Completed cycle counts and monthly inventory.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
Education
No Degree - Business Administration
East West University
Chicago, IL 05.2001 -
Certificate - Administrative Assistance And Secretarial Science
Illinois School Of Commerce
Chicago, IL 05.1982 - 02.1983
High School Diploma -
Calumet High School
Chicago, IL 05.2001 -
Skills
Customer service background
undefinedTimeline
Enrollment Specialist
Quartz
01.2018 - 03.2021
Administrative Service Assistant
Physicians Plus Insurance
04.2006 - 12.2017
No Degree - Business Administration
East West University
05.2001 -
High School Diploma -
Calumet High School
05.2001 -
Mailroom Clerk
Physicians Plus Insurance
06.1999 - 09.2001
Warehouse Clerk
Chicago Housing Authority
09.1994 - 02.1998
Certificate - Administrative Assistance And Secretarial Science
Illinois School Of Commerce
05.1982 - 02.1983
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