Victor Olivas
Summary
Proven problem-solver and customer service expert, I've excelled in roles at Lowe's and other companies, enhancing customer satisfaction and operational efficiency. Skilled in cash handling and maintaining hospitality standards, I've consistently contributed to workplace improvements and project successes, demonstrating both hard and soft skills in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Desk Clerk
Motel 6 Hotel
Santa Fe, NM
06.2024 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Checked in and out designated equipment, keys, and supplies.
- Provided stellar customer service even during high-traffic periods, maintaining composure and professionalism under pressure.
Lumber Associate
Lowe's
Santa Fe, NM
07.2023 - 02.2024
- Expedited material loading for customers, utilizing hand trucks or power equipment as necessary while maintaining safety standards.
- Assisted in the successful completion of projects, cutting materials to specific dimensions as requested.
- Delivered exceptional customer service, addressing inquiries regarding product specifications and applications.
- Helped maintain proper stock rotation practices by identifying slow-moving items for clearance promotions or markdowns.
Construction Worker
PRCS Restoration
Santa Fe, NM
10.2021 - 05.2023
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Education
Academy Of Technology And The Classic
Santa Fe, NM05.2023
Skills
- Problem-solving skills
- Cash handling
- Customer satisfaction focus
- Hospitality industry expertise
- File management
Timeline
Desk Clerk
Motel 6 Hotel
06.2024 - Current
Lumber Associate
Lowe's
07.2023 - 02.2024
Construction Worker
PRCS Restoration
10.2021 - 05.2023
Academy Of Technology And The Classic