Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
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Victoria Azenabor

Katy,TX

Summary

Hardworking employee with customer service, multitasking, and time management abilities with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

CVS Pharmacy
Staunton, VA
09.2023 - 04.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.

Personal Care Assistant

Care Advantage, Inc.
Staunton, VA
02.2022 - 03.2023
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Maintained accurate records of client care activities on computerized systems for charting purposes.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Assisted with meal planning to meet nutritional plans.

Psychiatric Nursing Assistant

Western State Hospital
Staunton, VA
01.2021 - 02.2022
  • Monitored and documented changes in patient behavior and moods.
  • Supported patients in activities of daily living, such as bathing and dressing.
  • Assisted with admission processes, including collecting information from family members and completing paperwork.

Customer Service Representative

Walmart
Staunton, VA
11.2019 - 07.2020
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Education

Bachelor of Science - Physical Therapy

University of Lagos
Nigeria
12-2024

High School Diploma -

International school university of Lagos
Nigeria
07-2016

Skills

  • Data Collection
  • Inbound and Outbound Calling
  • Appointment Scheduling
  • Scheduling
  • Complaint resolution
  • Data Entry
  • Problem Resolution

Languages

English
Native/ Bilingual
Yoruba
Professional

Timeline

Customer Service Representative

CVS Pharmacy
09.2023 - 04.2024

Personal Care Assistant

Care Advantage, Inc.
02.2022 - 03.2023

Psychiatric Nursing Assistant

Western State Hospital
01.2021 - 02.2022

Customer Service Representative

Walmart
11.2019 - 07.2020

Bachelor of Science - Physical Therapy

University of Lagos

High School Diploma -

International school university of Lagos

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Victoria Azenabor