Dependable worker with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player. Goes above and beyond to serve guests and promote loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Tropic Frost
Charlestown
06.2024 - Current
Provided excellent customer service through friendly interactions with guests.
Operated cash register to collect payments from customers.
Verified accuracy of order before serving it to customers.
Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
Prepared orders for customers by scooping ice cream into dishes or cones.
Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
Crew Member
Dunkin' Donuts
Richmond
12.2021 - 08.2024
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Maintained an organized work area to ensure efficient operations.
Resolved customer complaints in a professional manner.
Greeted customers upon arrival and answered questions regarding menu items.
Performed cashier duties such as taking orders, collecting payments and providing change.
Wiped down tables and equipment, swept and refilled stock.
Education
Bachelor of Science - Nursing
Quinnipiac University
Hamden, CT
05-2028
High School Diploma -
Chariho High School
Wood River Junction, RI
06-2024
Skills
Customer service
Team collaboration
Conflict resolution
Time management
Workplace efficiency
Verbal and written communication
Willingness to learn
Initiative and Self-motivation
Affiliations
Participates in various clubs through Quinnipiac University such as Students for Environmental Action, Handprint's For Happiness and the Pickleball Intermural team.
Certification
Currently working towards a CNA license through the Quinnipiac School of Nursing.
Will complete liscence in May/June of 2025
Currently completing clinical hours through Elim Park Rehabilitation center in Cheshire, CT
Mentor Student - Undergraduate Researcher at University of Puerto Rico, Medical Sciences CampusMentor Student - Undergraduate Researcher at University of Puerto Rico, Medical Sciences Campus