Victoria Cantu
San Antonio
Summary
Personable and adaptable individual with a knack for delivering exceptional customer service and creating memorable dining experiences. Possesses a strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to a positive dining atmosphere and ensure guest satisfaction.
Overview
3
3
years of professional experience
2
2
Certification
2
2
years of post-secondary education
Work History
Server
Kumori Sushi & Teppanyaki
05.2025 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and complaints.
- Efficiently managed multiple tables while ensuring timely order delivery and accuracy.
- Collaborated with kitchen staff to ensure seamless communication of special requests and dietary restrictions.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
Server
Pluckers Wing Bar
11.2024 - 05.2025
- Delivered exceptional customer service, ensuring a welcoming atmosphere that fostered repeat business and positive guest experiences.
- Engaged with customers to provide menu recommendations, cultivating a friendly environment and boosting upselling opportunities.
- Maintained cleanliness and organization of dining areas, ensuring compliance with health standards and creating a pleasant dining experience.
- Provided exceptional customer service in fast-paced dining environment.
Restaurant Cashier
Bill Millers BBQ
02.2024 - 10.2024
- Assisted customers with menu selections, answering questions about ingredients and preparation methods.
- Greeted customers with a smile to foster a warm and welcoming environment.
- Maintained cleanliness of the dining area and ensured food safety standards were met.
- Demonstrated ability to handle multiple tasks simultaneously with minimal supervision.
- Handled cash and credit transactions accurately to protect the assets of the company.
Cashier
Walmart
05.2023 - 10.2023
- Maintained the cleanliness of the checkout area by cleaning counters and shelves as well as reorganizing the area.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Accurately processed customer payments using cash, credit cards, SNAPS (Lonestar card), etc.
- Handled customer complaints and inquiries courteously and efficiently.
Education
No Degree - Political Science
St. Marys University
San Antonio 08.2023 - Current
HIGH SCHOOL DIPLOMA -
William Howard Taft Highschool
San Antonio05-2023
Skills
- Customer support
- Strong work ethic
- Cash handling
- Guest engagement
- Exceptional customer service
- Memory retention
- Team collaboration
Certification
- Food Handlers
- TABC Certification
Timeline
Server
Kumori Sushi & Teppanyaki
05.2025 - Current
Server
Pluckers Wing Bar
11.2024 - 05.2025
Restaurant Cashier
Bill Millers BBQ
02.2024 - 10.2024
No Degree - Political Science
St. Marys University
08.2023 - Current
Cashier
Walmart
05.2023 - 10.2023
HIGH SCHOOL DIPLOMA -
William Howard Taft Highschool