Victoria Carpenter
Rita’s Tax Service
Laurens
1
Language
9
years of professional experience
Organized receptionist and service professional with a strong background in scheduling, phone support, data entry, and visitor relations. Skilled in time management, clear communication, and maintaining secure, efficient front-desk operations while supporting busy teams.
Dependable professional with experience in retail, food service, and administrative support. Strong in teamwork, inventory management, and fast-paced problem-solving, with a record of keeping work areas clean, stocked, and customer-ready.
Work History
Sales Associate
6 Months- Assisted customers with menu selections, product questions, and friendly checkout service.
- Processed transactions accurately using point-of-sale system and handled cash register balancing.
- Restocked display cases, shelves, and beverage coolers to maintain appealing store presentation.
- Prepared simple food and drink orders while following sanitation and food safety guidelines.
- Maintained clean counter, dining, and service areas throughout busy shifts.
- Supported team workflow by adapting quickly during peak periods and completing assigned tasks efficiently.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Receptionist
2 Years 10 Months- Greeted visitors professionally and maintained secure, organized front-desk operations.
- Scheduled appointments and coordinated calendars to support daily office workflow.
- Maintained reception area supplies and coordinated restocking needs promptly.
- Supported office staff with dependable clerical tasks and consistent communication.
Receptionist
7 Years 11 Months- Greeted visitors professionally and maintained secure, organized front-desk operations.
- Answered multi-line phone systems and directed calls to appropriate departments.
- Managed incoming mail, deliveries, and outgoing correspondence with accuracy.
- Processed data entry, filing, and document preparation for administrative support.
- Assisted customers with inquiries, order updates, and service routing.
- Assisted in making copies and faxing documents.
Cashier/Customer Service
1 Year 5 Months- Greeted guests promptly and delivered friendly service during dine-in, takeout, and drive-thru orders.
- Resolved payment discrepancies and customer concerns with professionalism and clear communication.
- Reconciled daily transactions and verified register totals against sales receipts.
- Trained new cashiers on register procedures, order accuracy, and service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier/Customer Service
2 Years- Processed customer payments accurately using POS systems and maintained organized cash drawer balances.
- Resolved payment discrepancies and customer concerns with professionalism and clear communication.
- Greeted guests promptly and delivered friendly service during dine-in, takeout, and drive-thru orders.
- Prepared food orders accurately while coordinating with kitchen staff to reduce delays and errors.
- Maintained clean front-counter areas and stocked essential supplies for continuous operations.
Education
High School Diploma
- Graduated with a 3.4 GPA.
- Worked at part time jobs while in high school, while maintaining A's and B's.
- Completed Teacher cadet course in high school. Gave me experience for in the classroom and the students.
Skills
POS system operation
Cash management
Food preparation
Customer service
Time management
Teamwork and collaboration
Problem-solving skills
Reliable and punctual
Inventory management
Telephone skills
Organization skills
Appointment scheduling
Languages
English
Timeline
Sales Associate
Downtown Eats and Sweets
05.2026 - CurrentRead More
Receptionist
Rita’s Tax Service
01.2024 - CurrentRead More
Cashier/Customer Service
Ingles Markets Inc
11.2020 - 04.2022Read More
Cashier/Customer Service
Whitefords Giant Burger Of Laurens
09.2018 - 09.2020Read More
Receptionist
Holman Printing
09.2017 - 08.2025Read More
Laurens 55 High School
High School Diploma
Read More