Summary
Overview
Work History
Education
Skills
Volunteer
Languages
Timeline
Generic

Victoria Cortez

Madera,CA

Summary

I am a bilingual and responsible professional with exceptional customer service skills and a keen attention to detail. Adept at building strong relationships and delivering outstanding service in fast-paced environments. Quick to learn new concepts and processes, with a strong ability to adapt and contribute effectively to team success. Eager to leverage my skills to support company growth while continuing to develop professionally.

Overview

8
8
years of professional experience

Work History

Guest Service Representative

Fallas Paredes
07.2015 - 08.2018
  • Cashier
  • Inventory
  • Stocker
  • Janitorial Services
  • Refunds
  • Recovery of store

Janitorial Assistant

International House of Tile
10.2010 - 06.2014
  • Cleaning front registers
  • Mop and swept floors
  • Cleaned windows
  • Cleaned bathrooms
  • Threw out trash
  • Dust
  • Cashier
  • Answering phones

Education

High School Diploma - Ĝeneral Studies

Madera High School
Madera, CA
06.2006

Skills

  • Time Management
  • Team Work
  • Reliable
  • Active listening
  • Dependable
  • Attention to detail
  • Customer Service
  • Organized
  • Flexible

Volunteer


Breakfast Service Volunteer

Madera Avenue Bible Church


  • Assist with preparing and serving breakfast to church members on Sunday mornings.


  • Set up and maintain the eating area for church events, ensuring a clean and welcoming environment.


Collaborate with other volunteers to provide timely and efficient service.

Preschool Teacher Volunteer

Madera Avenue Bible Church


  • Plan and lead engaging educational activities for preschool-aged children.


  • Foster a positive and supportive learning environment, encouraging social, emotional, and cognitive development.



Board Member, TJ QuarterBack

Thomas Jefferson


  • Coordinate and set up snack bar for school events, ensuring smooth operation and timely service.


  • Host and assist in organizing various school events, including fundraising and community-building activities.


  • Work closely with other board members to plan and execute club activities

Languages

Spanish
Native or Bilingual

Timeline

Guest Service Representative

Fallas Paredes
07.2015 - 08.2018

Janitorial Assistant

International House of Tile
10.2010 - 06.2014

High School Diploma - Ĝeneral Studies

Madera High School
Victoria Cortez