Victoria Figueroa
Tampa
Summary
Motivated restaurant professional with excellent money handling and food preparation skills. Proficient in preparing drinks, stocking supplies and cleaning surfaces. Focused on boosting and maintaining customer satisfaction through efficient and upbeat service.
Overview
6
6
years of professional experience
Work History
Barista Trainer
Starbucks
10.2019 - 04.2025
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every 2 hours.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Cultivated ability to recall customers' names and address each by name.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
Waitress
Burger 21 Inc.
08.2019 - 09.2020
- Bussed and reset tables, working efficiently to keep dining room and work areas clean.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Barista
Cafe Barbera
02.2019 - 07.2019
- Cleaned counters, machines, utensils, and seating areas daily.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Followed exact recipes for mixing and preparing beverage and food items.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
Bachelor of Science - Information Technology
Arizona State University
Tempe, AZ08-2027
High School Diploma -
Sickles High School
7950 Gunn Hwy, Tampa, FL 3362607.2020
Skills
- Espresso machine operation
- Calm under pressure
- Teamwork and collaboration
- Speedy and efficient
- Customer assistance
- Multitasking
- Menu memorization
- Opening and closing duties
- Beverage preparation
- Quality control
- Latte art
Timeline
Barista Trainer
Starbucks
10.2019 - 04.2025
Waitress
Burger 21 Inc.
08.2019 - 09.2020
Barista
Cafe Barbera
02.2019 - 07.2019
Bachelor of Science - Information Technology
Arizona State University
High School Diploma -
Sickles High School
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