Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Horn

Lehigh Acres,FL

Summary

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in [Desired Position] role.

Overview

4
4
years of professional experience

Work History

Crew Member

Tropical Smoothie Cafe
06.2024 - 11.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.

Waitress

Rolling Wheel
02.2023 - 08.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Team Member

Dairy Queen Grill & Chill
06.2022 - 12.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.

Crew Member

McDonald's
01.2021 - 03.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

High School Diploma -

Donna J Beasley Tech
Lehigh Acres, FL
05-2025

Skills

  • Customer service
  • Strong multitasking
  • Positive attitude
  • Teamwork and collaboration
  • Greeting guests
  • Following instructions
  • Team collaboration
  • Time management
  • Cleanliness
  • Problem-solving

Timeline

Crew Member

Tropical Smoothie Cafe
06.2024 - 11.2024

Waitress

Rolling Wheel
02.2023 - 08.2023

Team Member

Dairy Queen Grill & Chill
06.2022 - 12.2022

Crew Member

McDonald's
01.2021 - 03.2022

High School Diploma -

Donna J Beasley Tech

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Victoria Horn