Overview
Work History
Timeline
Generic

Victoria Long

Burien,WA

Overview

10
10
years of professional experience

Work History

Benefit Specialist

USI- KIBBLE AND PRENTICE
Seattle, WA
07.2014 - 02.2020
  • Primary resource for clients and their employees with benefit or claim questions in call center
  • Educating employees on employer-offered benefits
  • Provide assistance with coordination of benefits
  • Investigate and solve claim problems
  • This includes researching contracts, medical policies, writing appeals, and communicating with carriers and billing offices
  • Establish effective working relationships with internal partners, clients and carriers that foster mutual respect and teamwork
  • Act as a client resource for administrative questions regarding enrollment and eligibility and special contract provisions

Sr. Benefit Specialist

USI- KIBBLE AND PRENTICE
Seattle, WA
08.2022 - 09.2024

Receptionist

Northwest Eye Surgeons
Sequim, WA
11.2021 - 08.2022
  • Welcomes and greets all patients, visitors, in person and over the phone
  • Assist with scheduling routine and follow up appointments
  • Demonstrates critical thinking and problem solving during challenging patient interactions and situations
  • Addressing and correcting eligibility issues
  • Facilitates patient flow by notifying the provider of patient arrival, being aware of delays, and communicating with patients and clinical staff
  • Utilize current Electronic Health Records to accurately and efficiently document and task messages

Timeline

Sr. Benefit Specialist

USI- KIBBLE AND PRENTICE
08.2022 - 09.2024

Receptionist

Northwest Eye Surgeons
11.2021 - 08.2022

Benefit Specialist

USI- KIBBLE AND PRENTICE
07.2014 - 02.2020

Similar Profiles

CREATE PROFILE
Victoria Long