Summary
Overview
Work History
Education
Skills
Certification
AHA CPR/First Aid Instructor
Timeline
AdministrativeAssistant

Victoria Lynch

Administrative Assistant
East Bridgewater,MA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Tempus Unlimited Inc
Stoughton, MA
12.2015 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Managed Access databases converting complex data into easy-to-interpret data.
  • Created PowerPoint presentations for business development purposes.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.

Concessions Cashier

Brockton Rox
Brockton, MA
05.2005 - 08.2010
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Brewed coffee and tea and changed out drink station syrups.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Reconciled receipt totals, cash and credit payments to address shortages.

Education

Master of Science - Health And Physical Education

Bridgewater State University
Bridgewater, MA
05.2023

Bachelor of Arts - English

Bridgewater State University
Bridgewater, MA
05.2011

Associate of Arts - Liberal Arts And General Studies

Massasoit Community College
Brockton, MA
05.2008

High School Diploma -

East Bridgewater Jr./Sr. High School
East Bridgewater, MA
06.2005

Skills

  • Confidentiality and Data Protection
  • Multitasking and Time Management
  • Strong Organizational Skills
  • Computers and Technology
  • Database and Client Management Systems
  • Multi-Line Telephone Systems
  • Office Equipment Operation
  • Ease with Computers and Technology
  • Employee Communications
  • Detailed Meeting Minutes
  • Visitor Relations
  • Employee Training
  • Data Entry Documentation
  • Writing and Editing Skills
  • Skilled in Microsoft Office
  • Microsoft Publisher
  • Administrative Procedures
  • Directing Callers
  • Mail Routing and Distribution
  • Highly Efficient and Productive

Certification

  • Certified AHA CPR and first instructor
  • CPT - Certified Personal Trainer - In progress

AHA CPR/First Aid Instructor

I have been a certified Heartsaver CPR/First Aid instructor for 7 years

Independently contracted out through the Health Education Resources ( H.E.R) in Bridgewater, MA

I have taught individuals, community staff, child care and other members of organizations


Timeline

Administrative Assistant

Tempus Unlimited Inc
12.2015 - Current

Concessions Cashier

Brockton Rox
05.2005 - 08.2010

Master of Science - Health And Physical Education

Bridgewater State University

Bachelor of Arts - English

Bridgewater State University

Associate of Arts - Liberal Arts And General Studies

Massasoit Community College

High School Diploma -

East Bridgewater Jr./Sr. High School

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Victoria LynchAdministrative Assistant