Victoria Mack
Rochester
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
11
11
years of professional experience
Work History
Cashier
Wegmans
Rochester, NY
01.2023 - Current
- Cashier, keep grocery belt and work area clean, self-check-out, put back groceries that customers did not want, handle damaged items, help customers look for items, give excellent customer service.
- (585) 723-8260
Cashier
Marshall’s
Rochester, NY
07.2023 - 12.2023
- Cashier, answered phones, kept workspace and store organized/clean, helped assist any other duties asked of me, gave excellent customer service.
- (585) 453-0380
Cashier
Wegmans
Rochester, NY
09.2020 - 06.2023
- Work in the Pharmacy, answered phones, cashier, cleaned department, filled up stations with supplies, computer work, helped assist with any other duties asked of me by the pharmacists, gave excellent customer service.
- (585) 225-6111
Cashier
Wegmans
Rochester, NY
01.2019 - 09.2020
- Work in the Delicatessen, sliced cold cuts, swept floor, cleaned slicers, helped assist any other duties asked of me, gave excellent customer service.
- (585) 723-8260
Cashier
Carbone’s Pizzeria
North Greece, NY
08.2016 - 01.2019
- Cashier, washed dishes, answered phones, cooked wings, helped assist with any duties that needed to be done, gave excellent customer service.
- (585) 392-5100
Cashier
Green Acre Farm & Nursery
Rochester, NY
09.2015 - 12.2015
- Cashier, excellent customer service, swept store when needed, kept nursery clean and tidy, helped assist with any duties that needed to be done.
- (585) 227-0510
Education
High School - Spanish
Hilton High School
Hilton, NY06.2017
No Degree - Cosmetology
Shear Ego International
Rochester, NY06.2018
Associate of Science - Psychology
Monroe Community College
Rochester, NY05.2024
Bachelor of Science - Psychology
SUNY Brockport
Brockport, NY05.2027
Skills
- Customer assistance
- Cash management
- Work ethic and integrity
- Cash handling
- Customer service excellence
- Clear communication
Timeline
Cashier
Marshall’s
07.2023 - 12.2023
Cashier
Wegmans
01.2023 - Current
Cashier
Wegmans
09.2020 - 06.2023
Cashier
Wegmans
01.2019 - 09.2020
Cashier
Carbone’s Pizzeria
08.2016 - 01.2019
Cashier
Green Acre Farm & Nursery
09.2015 - 12.2015
High School - Spanish
Hilton High School
No Degree - Cosmetology
Shear Ego International
Associate of Science - Psychology
Monroe Community College
Bachelor of Science - Psychology
SUNY Brockport
NAMI club involvement
- A club that raises awareness of mental health, reduces stigma, and provides peer support during the course term.
- We host numerous health and wellness events on and outside of campus that help bring the college community together.
- Wellness Wednesday, Take Care Tuesday (food, drinks, activities, stickers, provided in the lobby hall for college students).
- Health walks, Suicide prevention walks
- So much more!