Victoria Madrigal
Pasco,WA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Server
Sterlings On The River
10.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
In-Home Caregiver
Alternative Nursing Services
12.2020 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Cashier
Dairy Queen
03.2018 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
HCA - Home Health Aide
Cornerstone Health Care Training
Online 03.2021
High School Diploma -
Rivers Edge Highshool
Richland, WA06.2020
Skills
- Price Memorization
- Client Documentation
- Patient Care
- First Aid and Safety
- Compassionate Client Care
- Caring for others
- Progress Documentation
- Fast learner
- Love working with others
Timeline
Server
Sterlings On The River
10.2022 - Current
In-Home Caregiver
Alternative Nursing Services
12.2020 - Current
Cashier
Dairy Queen
03.2018 - 10.2020
HCA - Home Health Aide
Cornerstone Health Care Training
High School Diploma -
Rivers Edge Highshool
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