Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Pivarnik

Philadelphia,PA

Summary

Dynamic and results-oriented professional with a proven track record at Trader Joe's, excelling in customer service and teamwork. Demonstrated ability to enhance customer satisfaction and resolve issues swiftly, leveraging strong problem-solving and clear communication skills. Cultivated lasting relationships with customers, contributing to a positive and efficient work environment.

Overview

4
4
years of professional experience

Work History

Crew Member

Trader Joe's
08.2022 - 10.2024
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Server

Cracker Barrell
09.2020 - 01.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

High School Diploma -

Wyoming Valley West
Plymouth, PA
06-2021

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cash Handling
  • Clear Communication
  • Customer Engagement
  • Integrity and Honesty
  • Verbal and written communication

Timeline

Crew Member

Trader Joe's
08.2022 - 10.2024

Server

Cracker Barrell
09.2020 - 01.2022

High School Diploma -

Wyoming Valley West
Victoria Pivarnik