Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Victoria Underhill

Oklahoma City,OK

Summary

Dynamic Bar Manager with a proven track record at Whiskey Chicks, adept in team leadership and customer service excellence. Expert in fostering a loyal customer base through a welcoming atmosphere and ensuring a clean, safe environment. Skilled in staff training and problem-solving, significantly enhancing operational efficiency and customer satisfaction.

I was hired on as a server in 2015 and worked my way up becoming bar manager in 2018.

My résumé may seem short, but I’ve worked in the service industry since 2012, committing to one business for 10 years. That shows consistency, dedication and loyalty.

Overview

7
years of professional experience

Work History

Whiskey Chicks

Bar Manager
03.2018 - 09.2024

Job overview

  • Conducted closing procedures by settling register accounts and generating final cashier summary.
  • Generated a friendly environment, encouraging customer loyalty.
  • Directed bar area upkeep, maintaining a consistently clean and secure environment for customers.
  • Mentored and trained staff members to ensure exceptional customer service standards.

Education

Rose State College
Oklahoma City, OK

Associate Of Business Administration from Accounting
05.2018

University Overview

Skills

  • Team leadership
  • Customer service
  • Problem-solving
  • Staff training

Languages

Spanish
Professional Working

Timeline

Bar Manager
Whiskey Chicks
03.2018 - 09.2024
Rose State College
Associate Of Business Administration from Accounting
Victoria Underhill