Victoria Watts
Summertown,Tennessee
Summary
Dynamic Property Manager with expertise in vendor management and exceptional communication skills, successfully enhanced tenant satisfaction at Fritchie Forever Homes Realty. Proven track record in payment collection and property inspections, ensuring compliance and timely maintenance. Adept at contract negotiation, fostering positive landlord-tenant relationships, and driving operational efficiency.
Overview
6
6
years of professional experience
Work History
Property Manager
Fritchie Forever Homes Realty
Summertown, TN
09.2025 - Current
- Assessed property conditions to ensure compliance with safety and maintenance standards.
- Assisted in coordinating tenant communications and resolving inquiries promptly.
- Supported lease administration processes by preparing documentation and managing records.
- Maintained detailed reports on property operations to facilitate management decisions.
- Collaborated with vendors to coordinate maintenance services and ensure timely completion of tasks.
- Monitored rent collection processes, ensuring accurate record-keeping of payments received.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Realtor
Fritchie Forever Homes Realty
Loretto, TN
07.2025 - Current
- Assisted clients in property searches, providing tailored options based on needs and preferences.
- Conducted market research to stay informed on local real estate trends and property values.
- Developed marketing materials to promote listings, enhancing visibility across multiple platforms.
- Supported open house events by preparing properties and engaging potential buyers effectively.
- Maintained accurate records of client interactions and property listings in CRM software.
- Attended training sessions to enhance knowledge of real estate regulations and best practices.
- Provided administrative support, ensuring timely follow-up with leads and scheduling appointments efficiently.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Created compelling listing presentations that showcased properties'' unique features while highlighting their potential value to prospective buyers.
- Improved office efficiency by implementing streamlined systems for managing appointments, tracking leads, and organizing paperwork related to property transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Realtor
Flora Mid South Realty
Lawrenceburg, TN
03.2020 - 07.2025
- Collaborated with experienced agents to learn negotiation techniques and client communication strategies.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Reviewed market research data and changed sales plans accordingly.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Prepared and presented contracts and other legal documents to clients.
Realtor
Keller Williams Spring Hill
Spring Hill, TN
04.2019 - 03.2020
- Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
- Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Expanded client base through effective prospecting techniques and referrals from satisfied customers.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Provided administrative support, ensuring timely follow-up with leads and scheduling appointments efficiently.
- Attended training sessions to enhance knowledge of real estate regulations and best practices.
Education
High School Diploma -
Home Life Academy
Memphis, TNAssociate of Arts - Physiology
Houston Baptist University
Houston, TX04-2028
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Exceptional oral and written communication skills
- Leasing and sales
- Property tours and inspections
- Maintenance scheduling
- Occupancy management
- Vendor management
- Financial budgeting and reporting
- Property management expertise
- Contract negotiation
- Software utilization
Timeline
Property Manager
Fritchie Forever Homes Realty
09.2025 - Current
Realtor
Fritchie Forever Homes Realty
07.2025 - Current
Realtor
Flora Mid South Realty
03.2020 - 07.2025
Realtor
Keller Williams Spring Hill
04.2019 - 03.2020
High School Diploma -
Home Life Academy
Associate of Arts - Physiology
Houston Baptist University