Summary
Overview
Work History
Skills
Languages
Websites
Accomplishments
Affiliations
Timeline
Generic

Victoria Zakirova

Miami,FL

Summary

I have 12 years of experience in the restaurant industry, with a deep understanding of all aspects of the business. I have worked as a host manager, where I developed strong organizational, communication, and customer service skills. I am highly adept at managing guest relations, optimizing seating arrangements, and ensuring a smooth flow of operations. I am passionate about creating a welcoming environment for guests and enjoy leading teams to deliver excellent service. Always eager to learn and grow, I am excited to take on new challenges and expand my knowledge in different areas. Thank you!

Overview

4
4
years of professional experience

Work History

Hostess Manager

Ararat
Miami, Florida
02.2024 - 11.2024
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Trained and delivered orientation for new hostesses in alignment with company-established standards.
  • Oversaw food preparation, production and presentation according to quality standards.

Manager

Мама MIA
Miami, Florida
05.2022 - 11.2023
  • Coached, mentored and trained team members in order to improve their job performance.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Coordinated cross-departmental projects to ensure timely and successful completion.

Hostess Manager

..
Miami, Florida
01.2021 - 06.2022
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Trained and delivered orientation for new hostesses in alignment with company-established standards.
  • Oversaw food preparation, production and presentation according to quality standards.

Skills

  • Menu design
  • Sales promotion
  • Brand representation
  • Table management
  • Workplace safety
  • Guest relations
  • Reservation management
  • Cost control
  • ServeSafe manager
  • Goal setting

Languages

English
Professional
Russian
Professional
Ukrainian
Full Professional

Accomplishments

  • Yes , in all of my roles, I have consistently been promoted due to my strong sense of responsibility and dedication to delivering high-quality work. I take great pride in my job and strive to exceed expectations, which has led to recognition and advancement within the organization.


Affiliations

  • actively engage in activities that support both my personal and professional growth, including I believe in maintaining a healthy work-life balance.

I value peace and a healthy lifestyle, with a deep interest in astrology. I believe everything in life happens for a reason. I am passionate about the ocean and sports, which contribute to my well-rounded lifestyle.


Timeline

Hostess Manager

Ararat
02.2024 - 11.2024

Manager

Мама MIA
05.2022 - 11.2023

Hostess Manager

..
01.2021 - 06.2022
Victoria Zakirova