Vida Brazaitis
Palos Hills,IL
Summary
Dynamic Practice Manager with extensive experience at Ralph E. Ransford, DDS, Ltd, excelling in patient relations and staff management. Proven track record in optimizing workflow and enhancing team performance, while ensuring compliance with HIPAA and OSHA regulations. Adept at fostering a collaborative environment that prioritizes patient satisfaction and operational efficiency.
Overview
27
27
years of professional experience
Work History
Practice Manager
Ralph E. Ransford, DDS, Ltd
Westchester, IL
02.1999 - Current
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
- Addressed and remedied all patient or team member issues.
- Oversaw accounting, budgeting, and financial reporting.
- Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Education
BBA -
Robert Morris College
Orland Park, IL05-2006
Bachelor of Science - Biology And Chemistry
Saint Xavier University
Chicago, IL05-1992
Skills
- Schedule management
- Practice management
- Staff management
- Workflow management
- Referral management
- Payroll administration
- New hire training
- HIPAA and OSHA regulations
- Managing files and records
- Staff supervision
Languages
Lithuanian
Native or Bilingual
Timeline
Practice Manager
Ralph E. Ransford, DDS, Ltd
02.1999 - Current
BBA -
Robert Morris College
Bachelor of Science - Biology And Chemistry
Saint Xavier University