Summary
Work History
Education
Skills
Languages
Timeline
Generic

Vidal Gomez

Laredo

Summary

Driven professional with expertise in client relations and a proven track record in developing effective collection strategies that significantly reduce delinquency rates. Recognized for exceptional organizational skills, adaptability, and a goal-oriented mindset, consistently delivering superior customer service and achieving outstanding results.

Work History

Debt Collector

The CMI Group
  • Responded promptly to customer inquiries regarding their accounts.
  • Developed and implemented collection strategies to reduce delinquency rates.
  • Delivered customer service support by responding to customer inquiries regarding account receivable balance.

Customer Service Representative

Harris & Harris
  • Navigated multiple computer systems and applications and utilized search tools to find information.
  • Updated and maintained database with accurate customer information and timely data entry.
  • Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues.

Education

HIGH SCHOOL DIPLOMA -

United South High School
Laredo, TX
05.2022

BACHELOR OF BUSINESS ADMINISTRATION -

Texas A&M International University
Laredo, TX
05-2025

Skills

  • Patience and Persistence
  • Goal-oriented mindset
  • Client Relations
  • Organizational Skills
  • Multitasking Abilities
  • Adaptability and Flexibility

Languages

  • English, Fluent
  • Spanish, Fluent

Timeline

Debt Collector

The CMI Group

Customer Service Representative

Harris & Harris

HIGH SCHOOL DIPLOMA -

United South High School

BACHELOR OF BUSINESS ADMINISTRATION -

Texas A&M International University
Vidal Gomez
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