Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vienne Hynes

Dunlap,TN

Summary

Highly-motivated employee. Strong work ethic and ability to adapt to any environment. Lots of experience in customer service. Outside of the box thinker and great problem solver. Abel to work well under pressure.

Overview

3
3
years of professional experience

Work History

Receptionist

Daeva Salon
North Andover, MA
08.2022 - 02.2023
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Scheduled and confirmed appointments and meetings for management team.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.

Phlebotomist

Octapharma Plasma Center
Chattanooga, TN
05.2023 - 02.2024
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained a clean, safe, and organized work environment.
  • Verified patient information prior to specimen collection.
  • Followed all safety protocols when handling hazardous materials.
  • Calibrated equipment according to manufacturer specifications.
  • Documented patient information into electronic medical records system.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Provided excellent customer service while interacting with patients.

Team Leader

Blood Assurance
Chattanooga, Tennessee
02.2024 - Current
  • Monitored daily workflow to ensure adherence to company standards.
  • Operated aphaeresis equipment for blood collection and separation.
  • Ensured compliance with safety and quality standards in blood processing.
  • Collected platelet products as well as plasma and red cell products.
  • Monitored donor reactions and provided assistance as needed.
  • Assisted in onboarding new employees through structured training programs.

Education

GED -

The Upperoom
Derry, NH
06.2022

Phlebotomy

Phlebotomy And Safety Training Center
Litchfield, NH
03.2023

Skills

  • Data entry
  • PC proficient
  • Tech-savvy
  • Friendly, positive attitude
  • Professional and polished presentation
  • Meticulous and organized

Timeline

Team Leader

Blood Assurance
02.2024 - Current

Phlebotomist

Octapharma Plasma Center
05.2023 - 02.2024

Receptionist

Daeva Salon
08.2022 - 02.2023

GED -

The Upperoom

Phlebotomy

Phlebotomy And Safety Training Center

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