Vilee Panganiban
5451 Indian Wells Rd Las Vegas,Nevada
Summary
Highly driven general manager with a proven track record of implementing strategic approaches to drive profitability and sales. Recognized for excellence in operations and customer care, consistently delivering exceptional results. Skilled at motivating, training, and developing team members to maximize productivity and drive profitability in highly competitive environments. Committed to achieving business objectives through effective leadership and a customer-centric approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Merritt Group
07.2021 - 11.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction
- Oversaw product development initiatives from concept through completion stages
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation
General Manager
Apple Pacific
11.2017 - 03.2021
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction
- Oversaw product development initiatives from concept through completion stages
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation
Kitchen Manager
Apple Pacific
07.2017 - 11.2017
- Analyzed financial data including sales reports, budgeting information and cost analysis reports to make operational decisions
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed
Education
Some College (No Degree) - Nursing
Angeles University
Skills
- Food Safety
- Scheduling
- Ordering
- Inventory
- Operations Oversight
- Loss Prevention
- Service Quality Improvement
- Staff Supervision
- Workflow Planning
- Customer Relationship Management
- Schedule Management
- P&L Management
- Sales
- Expense Control
- Team training and development
- Profit and loss accountability
- Budgeting and cost control strategies
- Recruitment
- Staff Development
- Training and coaching
- Administrative Skills
- Proficient in [Software]
- Cost Reductions
- Performance Improvements
Certification
Manager Health card
Servsafe Certifications
Top 30 General Manager in Guam
Languages
English
Full Professional
Pilipino
Full Professional
Timeline
General Manager
Merritt Group
07.2021 - 11.2024
General Manager
Apple Pacific
11.2017 - 03.2021
Kitchen Manager
Apple Pacific
07.2017 - 11.2017
Some College (No Degree) - Nursing
Angeles University
Manager Health card
Servsafe Certifications
Top 30 General Manager in Guam
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