Vincent Maliga
Daly City,USA
Summary
Experienced professional with a reputation for exceptional team-building and project oversight skills. Skilled in effectively collaborating with diverse personalities and fostering strong relationships. Demonstrated track record of delivering impressive results through collaborative efforts.
Overview
9
9
years of professional experience
Work History
Sales Associate
7 Eleven Gas Station
03.2023 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Lead
Round 1
09.2024 - 05.2025
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated leadership skills in managing projects from concept to completion.
Overnight Stocker and Receiver
Michaels Arts and Crafts
06.2024 - 12.2024
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Airline Customer Service Agent
San Francisco International Airport Continental Airlines
07.2023 - 04.2024
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Produced and shared customer service reports to support management decision-making.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Manager
GAMA Ride
03.2021 - 02.2023
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
Supervisor
Century Theatres
06.2017 - 03.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Observed packing operations to verify conformance to specifications.
- Frequently inspected production area to verify proper equipment operation.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Sales Associate
St. Vincent De Paul Store
06.2016 - 05.2019
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Aragon High School
San Mateo, CA05-2015
Skills
- Retail loss prevention
- Upselling
- Promotional support
- Product recommendations
Timeline
Lead
Round 1
09.2024 - 05.2025
Overnight Stocker and Receiver
Michaels Arts and Crafts
06.2024 - 12.2024
Airline Customer Service Agent
San Francisco International Airport Continental Airlines
07.2023 - 04.2024
Sales Associate
7 Eleven Gas Station
03.2023 - Current
Manager
GAMA Ride
03.2021 - 02.2023
Supervisor
Century Theatres
06.2017 - 03.2021
Sales Associate
St. Vincent De Paul Store
06.2016 - 05.2019
High School Diploma -
Aragon High School
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