Summary
Overview
Work History
Education
Skills
Timeline
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Vincent Smith

Charlotte,NC

Summary

Sales Representative currently enhancing team objectives and securing high levels of customer satisfaction at T-Mobile over six years, recognized as a top 20% performer. Previously an Assistant Manager at a spa, adept at coordinating guest experiences and managing inventory effectively. Utilizes a strong blend of analytical and communication skills to drive marketing strategies and improve operational efficiencies.

Overview

8
8
years of professional experience

Work History

Sales Representative

T-Mobile
Charlotte, NC
08.2018 - Current
  • Align team goals to boost sales in high-pressure environments, achieving top 20% performance.
  • Analyze customer data with CRM tools to refine strategies, enhancing engagement and conversions.
  • Cultivate customer loyalty through expert account management, driving retention.
  • Mentor new hires, fostering a collaborative and supportive team culture as a store keyholder.

Assistant Manager

Beautiful & Pretty Spa
Richmond, VA
04.2017 - 06.2018
  • Managed guest schedules, enhancing satisfaction and repeat visits through efficient coordination
  • Oversaw inventory, ensuring product availability and minimizing shortages effectively
  • Collaborated on campaigns, achieving increased market engagement and brand visibility

Education

Bachelor of Science - Business Administration And Management

University of South Carolina - Columbia
Columbia, SC
07-2017

Skills

  • Time Management
  • Communication
  • Analytics
  • Upselling and Cross Selling
  • Customer Retention
  • Product Knowledge
  • Problem Solving

Timeline

Sales Representative

T-Mobile
08.2018 - Current

Assistant Manager

Beautiful & Pretty Spa
04.2017 - 06.2018

Bachelor of Science - Business Administration And Management

University of South Carolina - Columbia

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