Vinis Earle
Kennewick,WA
Summary
Focused on maintaining smooth and orderly front desk operations. Handles high volume of visitors efficiently. Familiar with completing diverse administrative tasks and special projects.
Overview
4
4
years of professional experience
Work History
Front Desk Coordinator
YWCA Spokane Domestic Violence Center
09.2015 - 08.2017
- Greeted clients upon arrival, offered assistance, and answered questions to build rapport and retention.
- Greeted ECAP students and parents.
- Greeted incoming visitors, verified credentials and purpose of visit in order to direct appropriate area or personnel.
- Managed sign-in and security procedures by issuing badges, and controlling access.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Used CRM software to maintain and update records of internal data.
- Assisted with charity benefit preparations.
- Created safety protocol procedure for front desk operations.
- Managed income and out going clothing donations.
- Managed and maintained client household item donation closet.
- Stayed knowledgeable on community resources to assist clients.
- .
Receptionist
Salvation Army Spokane
07.2015 - 09.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Director's Assistant
Hope Heals Walla Walla
11.2013 - 03.2015
- Assisted with growth and development.
- Assisted in coordinating and planning with other community resource agencies.
- Assisted in collecting and distributing donations.
- Set up and ran donation collection centers.
Education
Social Work Transfer Student
Columbia Basin College
Pasco, WA2029
Skills
- Phone Call Direction
- Social Perceptiveness
- Safety and Security Procedures
- Personable Demeanor
Timeline
Front Desk Coordinator
YWCA Spokane Domestic Violence Center
09.2015 - 08.2017
Receptionist
Salvation Army Spokane
07.2015 - 09.2015
Director's Assistant
Hope Heals Walla Walla
11.2013 - 03.2015
Social Work Transfer Student
Columbia Basin College
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