FNU NEERU
Lexington
Summary
Dedicated and results-oriented professional with a strong academic foundation in business administration and commerce, combined with practical experience in customer service, sales, and restaurant shift leadership. Proven ability to lead teams, maintain operational excellence, and deliver outstanding customer experiences in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Shift Leader
Panda Express
12.2024 - Current
- Supervise team members during assigned shifts
- Support opening and closing procedures
- Ensure food quality, cleanliness, and safety standards
- Train and coach new employees
- Resolve customer concerns professionally
- Assist with inventory monitoring and waste reduction
- Ensure compliance with sanitation regulations
- United States
Sales & Customer Service Executive
Dr. Mantra
01.2019 - 01.2020
- Provided customer consultations for Ayurvedic kidney stone treatments
- Built trust through clear explanation of treatment plans
- Achieved sales targets and maintained records
- India
Education
Bachelor of Business Administration (BBA) -
Maharishi Dayanand University
IndiaMaster of Commerce (M.Com) -
Indira Gandhi National Open University (IGNOU)
New Delhi, IndiaSkills
- Shift Leadership
- Team Supervision
- Customer Service
- Conflict Resolution
- Restaurant Operations
- Staff Training
- Food Safety
- Inventory Awareness
- Sales Communication
- Time Management
- Adaptability
Additional Information
Authorized to work in the United States, Multicultural team experience, Strong work ethic
Language
- English
- Hindi
- Punjabi
Timeline
Shift Leader
Panda Express
12.2024 - Current
Sales & Customer Service Executive
Dr. Mantra
01.2019 - 01.2020
Bachelor of Business Administration (BBA) -
Maharishi Dayanand University
Master of Commerce (M.Com) -
Indira Gandhi National Open University (IGNOU)