Virdeezja Maloy
Fort Myers
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
Work History
Shift Manager
HMSHost by Avolta
Fort Myers
04.2023 - Current
- Adhere to all company policies as they relate to the company's cash handling and standard operations procedure, personal appearance standard, person conduct, and employee/guest relations.
- Maintains cleanliness of restaurants, which includes but is not limited to trash removal, dishwashing, sweeping and mopping floors, cleaning tables, countertops, food prep area, display cases and restaurant equipment.
- Contact : Shadai Rodriguez - 239-357-5545
- Managed inventory levels to ensure timely stock replenishment and product availability.
- Implemented operational procedures to enhance workflow and maintain quality standards.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Provided coaching and guidance to team members when necessary to improve performance.
Sales Merchandiser
Coca-Cola Company
Fort Myers
08.2022 - 04.2024
- Transport merchandise to retailers in specified areas.
- Promote a positive image following the company standards.
- Recommend vendors to help increase growth.
- Create product displays and other materials for promotion.
- Operate the box truck safely and responsibly.
- Contact : Jose Vilafana - 239-237-6227
- Managed product displays to ensure brand visibility and compliance with company standards.
- Maintained strong relationships with store management to facilitate seamless operations.
- Conducted regular store visits to evaluate merchandising standards and ensure compliance with corporate guidelines.
- Managed inventory levels across multiple stores ensuring appropriate stock levels at all times.
Grocery Clerk
Publix Supermarket
Punta Gorda
01.2022 - 08.2022
- Monitor inventory levels and order new products when necessary.
- Assist customers with selecting produce, answering questions about quality, ripeness, and other related topics.
- Prepare special orders for customers, such as pre-cut fruits and vegetables.
- Process deliveries from vendors, verifying accuracy of shipments and inspecting for quality.
- Ensure compliance with health and safety regulations, following proper food handling procedures.
- Facilitate returns and refunds according to company policy.
- Train new employees on departmental policies and procedures.
- Contact : Christopher Gay - 239-567-0903
Shift Manager
RaceTrac Petroleum Inc.
Cape Coral
05.2016 - 06.2022
- Supervised daily operations and staff in fast-paced food service environment.
- Managed inventory levels to ensure timely stock replenishment and product availability.
- Trained team members on customer service standards and food safety protocols.
- Collaborated with management to develop strategies for improving service delivery.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
Education
High School Diploma -
Dunbar High School
Fort Myers, FLSkills
- Interpersonal skills
- Dependable
- Flexible
- Compassionate
- Customer-Focused
- Solution-Oriented
- Managerial Experience
- Reflective
- Transformational Leader
- Approachable
- Teachable
- Lifelong learner
- Customer service
- Train new employees
- Vendor relations
- Time management
- Operations management
- Financial records oversight
- Documentation and reporting
- Staff development
- Punctual and reliable
- Quality assurance
- Schedule management
- Accurate money handling
- Tech-Savvy
- Reporting and documenting
- Sales strategies
- Delegating work
- Payment processing
Timeline
Shift Manager
HMSHost by Avolta
04.2023 - Current
Sales Merchandiser
Coca-Cola Company
08.2022 - 04.2024
Grocery Clerk
Publix Supermarket
01.2022 - 08.2022
Shift Manager
RaceTrac Petroleum Inc.
05.2016 - 06.2022
High School Diploma -
Dunbar High School