Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Virginia E. Williams

Virginia E. Williams

Brooksville,FL

Summary

Professional leader with solid background in team supervision and departmental management. Known for fostering collaborative environment and driving team success. Adaptable and dependable, with focus on effective communication and problem-solving skills.


Overview

45
45
years of professional experience
1
1
Certification

Work History

Department Supervisor

Lowes
03.2015 - Current
  • I began my career as cashier.
  • Promoted to HC within a year.
  • Promoted to Department Supervisor a year after.
  • Departments of responsibility: Electrical, Plumbing, Paint, interim Front End, Pro and Receiving.
  • I mentored several associates throughout my career who have taken positions as department supervisors, Pro Specialists, Head Cashiers, others to jobs outside of Lowes.

Quality Administrator

Tube Specialties Co, Inc.
10.2004 - 06.2013
  • Company Overview: (Manufacturing)
  • PPAP Scheduler/Coordinator, Document Control, QA & Production Administration, Examiner I, QMS Audit coordination, perform Managerial Audits, Corporate Minutes facilitator.
  • Additionally I became ISO/TS 9001 certified, provided statistical data and reports for management review.
  • (Manufacturing)

Documentation & Configuration Clerk

Tampa Bay Machining Inc.
02.2009 - 03.2010
  • Organize, maintain and verify customer records, PO’s, source criteria, certification, hardware, tooling, and supplies.
  • Receive and inspect outsourced work.
  • Prepare blueprints for QA inspection and creation of FAI and IP reports.
  • In addition: Inventory and Documentation Control, Statistical Shop Usage, Audits, Calibration Systems and OSHA documentation.

Aetna Life Insurance Co.
08.2007 - 02.2009
  • Immediate achievement of Superior Customer Service thus qualifying for multiple bonus program each month.
  • I worked on HMO accounts assisting members through phone support.

Head Cashier

The Home Depot
02.2000 - 10.2004
  • I critiqued my leadership skills by providing guidance and support to cashiers on various shifts.
  • Prepared daily reports, opening / closing of register systems.
  • In this role I wrote cashier reviews and assisted with evaluations.
  • Other positions: Expediter, Special Services Associate.

IRS Analyst

SunTrust Service Corporation
10.1980 - 02.2001
  • I was instrumental in bringing in three Southeastern Banks to the Unit.
  • Was appointed Team Lead over the IRS Manuals Project and its distribution.
  • Departmental Web Master, researching initial content and layout prior to relocation.
  • Previously held positions: Customer Service, Accounts Payable, Receivable, ACH, and Installment Loans.

Education

2 yr certificate - Century 21 Bookkeeping / Accounting

Leto Comprehensive HS

American Institute of Banking - undefined

Hillsborough County
Tampa, FL
01.2001

Valencia Community College - Business Administration

East Campus
01.1995

Suntrust Service Corp University - undefined

01.1994

Tampa College - Marketing – Management

Main Campus
Clearwater, FL
01.1990

Hillsborough Community College - Business Administration

Dale Mabry Campus
01.1987

Skills

  • Customer service
  • Workplace safety
  • Problem resolution
  • Problem-solving
  • Time management
  • Leadership skills
  • Inventory management
  • Customer relations
  • Performance improvement
  • Policy enforcement
  • Growth planning
  • Receiving oversight

Certification

Certification in Century 21 Bookkeeping / Accounting

Timeline

Department Supervisor

Lowes
03.2015 - Current

Documentation & Configuration Clerk

Tampa Bay Machining Inc.
02.2009 - 03.2010

Aetna Life Insurance Co.
08.2007 - 02.2009

Quality Administrator

Tube Specialties Co, Inc.
10.2004 - 06.2013

Head Cashier

The Home Depot
02.2000 - 10.2004

IRS Analyst

SunTrust Service Corporation
10.1980 - 02.2001

American Institute of Banking - undefined

Hillsborough County

Valencia Community College - Business Administration

East Campus

Suntrust Service Corp University - undefined

Tampa College - Marketing – Management

Main Campus

Hillsborough Community College - Business Administration

Dale Mabry Campus

2 yr certificate - Century 21 Bookkeeping / Accounting

Leto Comprehensive HS

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