Virginia Knowles
Wichita,KS
Summary
To Obtain a secure position with a stable company who can challenge my existing skills and experience, as well as foster further personal growth as a part of a gratifying career. Further, I would enjoy becoming a key support member of a cohesive team focused on customer satisfaction and company success
Overview
19
19
years of professional experience
Work History
Patient Service Specialist
NextCare Urgent Care
Derby, KS
04.2023 - 09.2023
- Answered incoming calls and responded to inquiries in a timely manner.
- Performed administrative tasks such as filing, faxing documents, copying materials, and other clerical duties as needed.
- Ensured all required documentation was completed accurately before submitting claims.
Merchandiser
Sas Retail Merchandising
12.2021 - 08.2022
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Maintained a clean and organized work environment at all times.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Organized displays according to company standards and specifications.
- Traveled to Multiple states to perform store resets
- Read and Implemented Planograms/ Schematics
- Tagging, Signage and Pricing
Reset Merchandiser
Kwik Shop
Derby, KS
03.2019 - 08.2021
- Performed routine maintenance tasks such as cleaning shelves and restocking damaged goods.
- Assisted in the development of creative displays to promote products.
- Applied skills to complete new store builds, full store resets and specific department updates.
- Audited stores to verify accuracy of product placement, shelf tag information, prices, and overall appearance of displays.
- Provided excellent customer service while interacting with store personnel regarding product placement issues.
- Researched and identified store reset objectives for assigned accounts.
Bartender
Judys Club
Wichita, KS
07.2008 - 12.2018
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Bartender
Yogis Bar & Grill
Wichita, KS
02.2005 - 12.2008
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Education
GED -
Dunbar Adult Center
Wichita, KS04-1991
Skills
- Insurance Verification
- Appointment Scheduling
- Patient Interviewing Skills
- System Updates
- Bookkeeping Support
- Medical Filing
- HIPAA Compliance
- Office Administration
- Payment Collection
- Customer Service
- Medical Insurance
References
References available upon request.
Timeline
Patient Service Specialist
NextCare Urgent Care
04.2023 - 09.2023
Merchandiser
Sas Retail Merchandising
12.2021 - 08.2022
Reset Merchandiser
Kwik Shop
03.2019 - 08.2021
Bartender
Judys Club
07.2008 - 12.2018
Bartender
Yogis Bar & Grill
02.2005 - 12.2008
GED -
Dunbar Adult Center
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