Virginia Michel

• Oversaw budget management, staff hiring, and daily operations to enhance organizational efficiency.
• Managed sales floor operations to optimize customer experience and satisfaction.
• Merchandised sales floor to improve product visibility and boost customer interaction.
• Created effective procedures that increased accuracy and minimized errors.

Fostered relationships with clients to encourage repeat business and referrals.

• Managed daily operations of sales department, including supervision of staff members.
• Performed sales consultations and educated clients on products and services.
• Trained, coached, and mentored junior sales personnel to ensure success in their roles.
• Provided technical support for customers when needed, answering questions about product features and capabilities.

• Assisted customers in product selection and provided detailed product information.
• Maintained store organization and ensured merchandise was properly displayed.
• Processed transactions accurately and efficiently at the point of sale.
• Answered incoming telephone calls to provide store, products and services information.