Virginia Zimin
Palmer
Summary
Experienced healthcare professional prepared for role with strong background in patient care coordination and administrative support. Highly skilled in managing treatment plans, scheduling, and patient communications. Emphasizes team collaboration and adaptability to meet evolving needs. Known for reliability, effective problem-solving, and excellent interpersonal skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Treatment Coordinator
Luff Orthodontics
01.2022 - Current
- Greeting patients, maintaining patient flow, reviewing patients benefits, reassuring patients about their procedures and expenses, communicating with insurance companies and Medicaid, effectively communicating treatment plans, understanding orthodontic treatment options
Orthodontic Dental Assistant
Southcentral Foundation
01.2014 - 01.2022
- DANB Certified, Level 3 Specialty Dental Assistant
- I helped provide orthodontic care and trained assistants in the specialty
- Assisted in treatment planning Orthognathic surgery cases, ordered supplies, and helped arrange the clinic schedule, storage, and layout to fit the needs of the Benteh Nuutah Dental Clinic for orthodontic care
Environmental Sciences Intern
Jacob's Engineering
01.2012 - 01.2013
- Assisting in planning for remediation work in Port Heiden, taking notes, inputting field journal information into the computer system
General Laborer
Aniakchak Contracting, LLC
01.2006 - 01.2013
- A seasonal job, remediating contaminated soils, taught me skills in communication and teamwork
- Duties included moving soil, containing areas of contamination, lab work, obtaining/shipping/handling soil samples, mapping, and inventory tracking
Cold Line Cook
Claire D'Loon Restaurant
01.2008 - 01.2009
- Seasonal, Kitchen prep, disinfecting, cleaning, food storage and handling, team work, communication
Environment Sciences Intern
Spec Pro
01.2008 - 12.2008
- Learning computer programs, team building skills, note taking skills, and communicating skills
Education
No Degree - Biology
University of Alaska, Anchorage
Anchorage, AKSkills
- Appointment scheduling
- HIPAA compliance
- Case management
- Office administration
- Insurance verification
- Patient care coordination
- Patient education
- Patient outreach and Follow-up
- Proficient in Dolphin, SymplConsult, and ASANA
- Payment arrangements & negotiation
Certification
- DANB Certified Dental Assistant, Southcentral Foundation - 2018
- Dental Assistant Training, Southcentral Foundation - 2013-2014
- Certified Nursing Assistant, AVTEC - 2010
- HAZWOPER certified, Port Heiden - 2006 - 2012
Timeline
Treatment Coordinator
Luff Orthodontics
01.2022 - Current
Orthodontic Dental Assistant
Southcentral Foundation
01.2014 - 01.2022
Environmental Sciences Intern
Jacob's Engineering
01.2012 - 01.2013
Cold Line Cook
Claire D'Loon Restaurant
01.2008 - 01.2009
Environment Sciences Intern
Spec Pro
01.2008 - 12.2008
General Laborer
Aniakchak Contracting, LLC
01.2006 - 01.2013
No Degree - Biology
University of Alaska, Anchorage
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