VIVIANA GUTIERREZ
Dallas
Summary
Dynamic Sales Consultant with a proven track record at North Central Ford, consistently surpassing sales targets by 80%. Expert in negotiation tactics and lead generation, I excel in optimizing product penetration and enhancing customer satisfaction. Adept at utilizing Microsoft Office Suite to analyze data and drive revenue growth.
Overview
4
4
years of professional experience
Work History
Sales Consultant
North Central Ford
Richardson
02.2025 - Current
- Achieved high-volume new and pre-owned vehicle sales, exceeding monthly unit and gross profit objectives by 80%.
- Identified high-margin opportunities and optimized backend product penetration, exceeding organizational gross profit objectives.
- Resolved customer inquiries and concerns, enhancing satisfaction and fostering loyalty.
Sales Consultant
Frisco Chrysler Dodge Jeep Ram
Frisco
11.2023 - 02.2025
- Executed structured sales process from prospecting to delivery, achieving top-tier production rank in high-pressure dealership environment.
- Strengthened negotiation positioning to protect gross profit margins, contributing to front-end revenue growth.
- Followed up with leads to nurture relationships, encouraging repeat visits.
Sales Consultant
Lute Riley Honda
Richardson
03.2023 - 11.2023
- Specialized in consultative selling strategies for new vehicle inventory, achieving high Customer Satisfaction Index (CSI).
- Analyzed customer needs and identified tailored solutions to meet specific requirements.
- Collaborated with finance department on trade evaluations and deal structuring, streamlining vehicle delivery process.
Receptionist
David McDavid Honda
Frisco
03.2022 - 02.2023
- Coordinated high-volume inbound communications and operational workflows to enhance lead distribution for sales management team.
- Managed multi-line phone system, efficiently directing calls to appropriate departments.
- Greeted customers warmly and directed them to appropriate departments.
- Scheduled appointments for service and sales, coordinating with staff availability.
Education
Coursework - Business Administration
Edison State
Fort-Myers, Florida01-2008
Skills
- Lead generation
- Sales strategy
- Negotiation tactics
- Product knowledge
- Microsoft Office Suite
- Excel
- Google Suite Tools
- Time management
Timeline
Sales Consultant
North Central Ford
02.2025 - Current
Sales Consultant
Frisco Chrysler Dodge Jeep Ram
11.2023 - 02.2025
Sales Consultant
Lute Riley Honda
03.2023 - 11.2023
Receptionist
David McDavid Honda
03.2022 - 02.2023
Coursework - Business Administration
Edison State