Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vlada Hubanova

San Diego,CA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Calzedonia
04.2023 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Sales Associate

Macys Department Store
12.2022 - 04.2023
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Casino Host

LiveGames
07.2018 - 02.2022
  • Increased player loyalty by developing personalized relationships and providing exceptional guest service.
  • Maximized casino revenue by monitoring player gaming activities and identifying potential high-value players.
  • Managed high-stress situations calmly, resolving disputes between players when necessary while preserving game flow.

Education

Bachelor of Arts - Tourism Management

Kyiv National University of Food Technologies
Ukraine,Kyiv
05.2020

Skills

  • Customer Relations
  • Issue Resolution
  • Store operations
  • Shift Scheduling
  • Strategic Merchandising
  • Relationship building and management
  • Customer Service Management

Languages

English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Assistant Store Manager

Calzedonia
04.2023 - Current

Sales Associate

Macys Department Store
12.2022 - 04.2023

Casino Host

LiveGames
07.2018 - 02.2022

Bachelor of Arts - Tourism Management

Kyiv National University of Food Technologies

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Vlada Hubanova