Dynamic concierge professional with extensive experience in coordinating guest services and managing building security. Known for exceptional adaptability and a proactive approach, ensuring timely resolutions to resident inquiries and fostering positive relationships within the community.
Overview
42
42
years of professional experience
Work History
Concierge
Vanderbilt Condominium
235 E 40th Street Ny Ny 10016
08.1993 - 02.2026
Coordinated guest services and resolved inquiries to enhance resident satisfaction.
Managed building access and security protocols to ensure resident safety.
Oversaw maintenance requests, coordinating with vendors for timely resolutions.
Developed relationships with residents to anticipate needs and provide personalized service.
Coordinating with Resident Manager of scheduling Move INs, Move OUTs and Deliveries from and to the building.
In some instances of Resident Manager being away on vacation, responsible for preparing Payroll
Delivery Supervisor
Goldenshtein Restaurant Equipment
Brooklyn, NY
03.1984 - 08.1993
Supervised daily delivery operations, ensuring timely and accurate product distribution.
Trained and mentored team members on safety protocols and operational procedures.
Optimized routing processes to enhance delivery efficiency and reduce delays.
Coordinated with warehouse staff to manage inventory levels and order fulfillment.
Implemented quality control measures to maintain high standards of service.
Mentored new delivery team members, providing guidance on best practices and company policies.
Education
Associate of Science - Administrative
Kingsborough Community College
Brooklyn, NY
05-1984
High School Diploma -
Abraham Lincoln HS
Brooklyn, NY
06-1982
Skills
Customer service
Highly adaptable
Strong work ethic
Effective problem solving
Bilingual (English, Russian, Ukranian)
Team player mentality
Telephone etiquette
Proactive attitude
Languages
English
Full Professional
Russian
Full Professional
Ukrainian
Professional Working
Interests
Sharing travel tips, recommendations, and insights with fellow enthusiasts
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Tech enthusiast, passionate about exploring the latest advancements and innovations
Watching Movies and TV Shows
Participate in Soccer and Ping Pong, as recreational activities to maintain physical fitness