Vy Nguyen
Reliable and organized professional with extensive customer service experience. Proven track record of providing exceptional service to all customers. Possesses excellent communication and problem-solving skills. Committed to delivering quality service and providing a positive customer experience.
Well-rounded professional committed to interacting with guests and resolving issues to propel customer satisfaction. Smoothly resolves issues, greets guests and oversees reception at busy establishments. Polished and tolerant when handling high-stress situations using appropriate responses.
Respectful Front Desk Agent with extensive background in hospitality industry. Committed to creating memorable experiences for guests. Recognized for cordially answering phones, greeting guests and managing check-in and check-out processes.
Work History
FRONT DESK ASSOCIATE
1 Year 1 Month- Answered phone professionally and courteously and used proper phone greeting techniques.
- Maintained cleanliness of the front desk area and lobby for a welcoming atmosphere.
- Utilized problem-solving skills to resolve customer complaints in an efficient manner.
Babysitter
1 Year 8 Months- Maintaining a positive attitude while being patient and understanding with the children.
- Engaging in age-appropriate activities like reading stories or playing games.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
- Helping older children with homework assignments as directed by parents.
- Using problem-solving skills to anticipate potential issues before they arise.
- Tailoring activities based on the individual needs of each child under care.
- Establishing trust through consistent communication with both parents and kids.
- Developing creative ways to encourage learning through everyday experiences.
- Providing a safe environment for children to explore their curiosity and creativity.