Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Retail Sales Lead
WHSmith - KCI Airport
Kansas City, Missouri
02.2023 - 08.2026
Maximized sales by suggesting products and upselling.
Greeted and assisted customers, enhancing overall shopping experience.
Trained store associates on daily operations and effective sales practices, fostering improved team performance.
Oversee opening and closing of the store.
Managed cash drawers, completed deposit slips, and closed registers, ensuring accurate financial documentation.
Replenish backstock, ensuring appropriate levels of merchandise on the sales floor.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Stocker - Meat Department
Hy-Vee Grocery Store
St. Joseph, MO
03.2020 - 02.2023
Stocked shelves with merchandise to ensure availability and accessibility for customers.
Operated equipment safely to move and organize products.
Cleared shelves of outdated products to maintain freshness and compliance with company standards. from shelves in accordance with company policy.
Maintained a neat, clean and orderly warehouse environment at all times.
Provided customer service by answering questions about product location, price and availability.
Cashier/Courtesy Clerk
Hy-Vee
St. Joseph, USA
03.2015 - 03.2020
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Processed customer transactions efficiently and accurately at local grocery store.
Assisted customers with product inquiries, enhancing overall shopping experience.
Maintained cleanliness and organization of checkout area for optimal customer experience.
Executed daily operational tasks, ensuring smooth store functionality.
Restocked store shelves with merchandise, maintaining product availability for customer satisfaction.