Waykel Moss
Thomson,GA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
6
6
years of professional experience
2009
2009
years of post-secondary education
Work History
General Manager
Fosters Freeze
Thomson, MI
08.2024 - Current
Make schedules, order trucks, lead 15 people, clean, cook, fill out spreadsheet’s.
- Trained and supervised staff to uphold service standards and food safety practices.
- Monitored inventory levels and ordered supplies to maintain stock availability.
- Implemented promotional strategies to enhance customer engagement and drive sales.
Machine Operator
Shaw Industries
Thomson
06.2022 - 08.2024
Operate machine
Assistant Manager
Dominos
Thomson, Georgia
01.2020 - 06.2023
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Coordinated staff schedules to optimize coverage during peak hours.
- Assisted in developing marketing strategies to promote local store initiatives.
Education
GED Augusta Technical College in Thomson
Thomson, GeorgiaSkills
- Staff training
- Inventory management
- Customer engagement
- Scheduling
Timeline
General Manager
Fosters Freeze
08.2024 - Current
Machine Operator
Shaw Industries
06.2022 - 08.2024
Assistant Manager
Dominos
01.2020 - 06.2023
GED Augusta Technical College in Thomson