Wendi Mccurry
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Alison and Company
Carrollton, TX
05.2024 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Accounts Payable Specialist
Dunn Ford Company
02.2024 - 05.2024
- Processed accounts payable transactions in a timely manner according to established policies and procedures.
- Maintained accurate records of payments made to vendors.
- Performed clerical duties such as filing paperwork, data entry, and answering phones.
Clinic MA/Ancillary Specialist
Stigler Family Medicine
10.2023 - 02.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Sales Associate
Blueberi Lane
04.2021 - 02.2023
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Conducted inventories on a regular basis to track stock levels.
- Greeted customers and provided exceptional customer service.
Education
MA HR Management -
University of Oklahoma
05.2023
BA in Human Relations/Psychology -
University of Oklahoma
05.2021
Skills
- Microsoft applications
- CDK Global
- CPSI Webclient
- POS System
- Customer service
- Communication
- Organization/time management
- Fast-paced environment
- Team oriented
Volunteer Experience
- Service learning project - Buddy Bench (2021)
- Alpha Omicron Pi Alumnae Association
- OU Big Event – community service around the Norman/OKC area (2017-2018)
- OU Soonerthon – raising money and awareness for the Children’s Hospital in OKC (2017-2019)
- OU Relay for Life – raising money and awareness to those affected by cancer (2016-2018)
- Mission trip to Nicaragua (2014)
Timeline
Customer Service Representative
Alison and Company
05.2024 - Current
Accounts Payable Specialist
Dunn Ford Company
02.2024 - 05.2024
Clinic MA/Ancillary Specialist
Stigler Family Medicine
10.2023 - 02.2024
Sales Associate
Blueberi Lane
04.2021 - 02.2023
MA HR Management -
University of Oklahoma
BA in Human Relations/Psychology -
University of Oklahoma
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