Wendy Alcantara

Prep food in the morning for the line cooks station. Take To-go orders call ins and walk ins.Take payments, restock my station help servers run food or take tables as needed

• Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
• Operated cash register to accept cash, debit and credit card payments from customers.
• Collaborated with kitchen staff to ensure timely completion of all to-go orders.
• Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
• Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
• Adapted quickly to new technology platforms for online ordering and delivery services integration.

• Scan in merchandise for every aisle location. Correct prices if not accurate to up date on every platform. Prepare online orders for pick up as well as delivery