Wendy Alexandra Garcia Cabrera
Raleigh,NC
Summary
Dynamic Customer Service Specialist with proven expertise at La Castellana Bakery, excelling in cash handling and fostering team collaboration. Recognized for enhancing customer satisfaction through efficient returns management and training initiatives. Adept at problem-solving and maintaining composure under pressure, ensuring seamless operations and positive experiences for all customers.
Overview
1
1
year of professional experience
Work History
Customer Service Specialist Head Cashier
La Castellana Bakery
08.2024 - Current
- Counted money in drawers at beginning and end of each shift.
- Managed returns and exchanges with efficiency, minimizing any inconvenience to customers while adhering to company policies.
- Trained new hires on company policies and best practices, fostering a positive team environment.
- Provided exceptional support to fellow team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Secretary's Assistant
Nunez Painting
12.2023 - 06.2024
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
GED -
Wake Technical Community College
Raleigh, NC02-2025
Skills
- Customer service
- Cash handling
- Data entry
- Inventory management
- Team collaboration
- Communication skills
- Problem solving
- Reliability and punctuality
- Patience and composure
- Customer satisfaction
- Adaptability and flexibility
- Guest services
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Native or Bilingual
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Specialist Head Cashier
La Castellana Bakery
08.2024 - Current
Secretary's Assistant
Nunez Painting
12.2023 - 06.2024
GED -
Wake Technical Community College
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