Wesley Bain
Summary
Dependable and dynamic professional with a proven track record, excelling in customer service and relationship building. Recognized for enhancing service speed through effective multitasking and maintaining inventory accuracy. Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities.
Committed to fostering a welcoming environment while ensuring high standards and operational efficiency. Known for a reliable and proactive approach to meeting customer and organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sandwich Artist
SUBWAY®Restaurants
03.2023 - 06.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Restocked and rotated stock in display case to mitigate stock loss.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.
- Maintained clean and sanitary work station, contributing to hygienic dining environment.
- Managed inventory levels, ensuring fresh ingredients were always available for menu items.
Stocker/Janitorial Lead
Berrydale Kwik Mart
05.2021 - 03.2023
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Transported merchandise pallets to move in warehouse.
- Performed inventory control, such as counting, and stocking merchandise.
- Enhanced inventory accuracy by diligently organizing and maintaining the stockroom, making it easier for colleagues to locate items quickly.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Education
Bachelor of Science - Mechanical Engineering
University of West Florida - (UWF)
Pensacola, FL05-2028
High School Diploma -
Jay High School - (JHS)
Jay, FL05-2024
Skills
- Customer Service and Assistance
- Communication and Collaboration
- Multitasking and Prioritizing
- Documentation and Organization
- Critical Thinking
- Sales Techniques
- Relationship Building
- Dependability
Certification
- ServSafe Certified: 2024-Present
- HBI Certified: 2024
Timeline
Sandwich Artist
SUBWAY®Restaurants
03.2023 - 06.2024
Stocker/Janitorial Lead
Berrydale Kwik Mart
05.2021 - 03.2023
Bachelor of Science - Mechanical Engineering
University of West Florida - (UWF)
High School Diploma -
Jay High School - (JHS)
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