Whitney Hamilton
Blanding,UT
Summary
Highly-motivated with desire to take on new challenges.
Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
INN AT THE CANYONS
Monticello, UT
07.2021 - Current
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Preserved office security by following safety procedures and controlling access via reception desk.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
CNA
Four Corners Care Center
Blanding, UT
01.2018 - 02.2021
- Provided physical support to assist patients with bathing, dressing and toileting.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Responded quickly to emergency situations involving sudden illness or injury.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Education
High School Diploma -
Middletown High School North
Middletown06-2005
Skills
- Office Organization
- Customer Service
- Cash Handling
- Clerical Support
- Team Collaboration
- Time Management
Timeline
Front Desk Receptionist
INN AT THE CANYONS
07.2021 - Current
CNA
Four Corners Care Center
01.2018 - 02.2021
High School Diploma -
Middletown High School North