Summary
Overview
Work History
Education
Skills
Timeline
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Whitney Hamilton

Blanding,UT

Summary

Highly-motivated with desire to take on new challenges.

Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

INN AT THE CANYONS
Monticello, UT
07.2021 - Current
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Preserved office security by following safety procedures and controlling access via reception desk.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

CNA

Four Corners Care Center
Blanding, UT
01.2018 - 02.2021
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

Education

High School Diploma -

Middletown High School North
Middletown
06-2005

Skills

  • Office Organization
  • Customer Service
  • Cash Handling
  • Clerical Support
  • Team Collaboration
  • Time Management

Timeline

Front Desk Receptionist

INN AT THE CANYONS
07.2021 - Current

CNA

Four Corners Care Center
01.2018 - 02.2021

High School Diploma -

Middletown High School North

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Whitney Hamilton