Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Whitney Robinson

Lincoln,NE

Summary

Dynamic Area Director with a proven track record at PepperJax Grill, enhancing financial performance and driving revenue growth through innovative strategies. Expert in operations management and team leadership, achieving consistent goals across multiple units. Skilled in employee motivation and customer service, ensuring high satisfaction and repeat business.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Area Director

PepperJax Grill
Lincoln NE
11.2011 - Current
  • Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
  • Monitored regional performance metrics, providing timely feedback and implementing corrective actions when necessary to ensure goals were achieved consistently across all locations.
  • Increased revenue growth with the implementation of innovative marketing strategies and sales techniques.
  • Performed audits to reduce and control loss and meet internal audit and compliance objectives.
  • Established strong relationships with key stakeholders, improving client satisfaction and driving repeat business.
  • Implemented efficient inventory management systems that reduced waste while ensuring optimal product availability at all times.
  • Reduced operational costs through careful budget management and resource allocation optimization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Interacted well with customers to build connections and nurture relationships.

Office Assistant

Bryan West - Dr. Henry
Lincoln, NE
01.2012 - 06.2013
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Performed data entry tasks into various computer systems accurately and efficiently.

Client Support

Region V Services
David City, Nebraska
06.2010 - 10.2011
  • Identified areas for improvement in processes related to client support services.
  • Provided social skills to improve success in everyday life.
  • Organized activities designed to promote positive behavior within the classroom environment.

Sous Chef

The Landing
Lincoln, Nebraska
01.2007 - 12.2007
  • Ensured food preparation and presentation met high standards of quality and sanitation.
  • Collaborated with Executive Chef to create innovative dishes for special events.
  • Complied with all health department regulations regarding proper food handling methods.

Manager

Arbys
Lincoln, NE
07.2005 - 01.2007
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.

Education

Associate of Arts - Medical Office Assisting

Central Community College
Columbus NE
05-2010

Associate of Arts - Culinary Arts

Southeast Community College
Lincoln NE
12-2006

Skills

  • Operations management
  • Staff training and development
  • Continuous improvements
  • Customer service oversight
  • Operational efficiency
  • Multi-unit management
  • Profitability optimization
  • Safety management

Certification

  • Certified ServSafe Proctor 2023 - Current

Timeline

Office Assistant

Bryan West - Dr. Henry
01.2012 - 06.2013

Area Director

PepperJax Grill
11.2011 - Current

Client Support

Region V Services
06.2010 - 10.2011

Sous Chef

The Landing
01.2007 - 12.2007

Manager

Arbys
07.2005 - 01.2007

Associate of Arts - Medical Office Assisting

Central Community College

Associate of Arts - Culinary Arts

Southeast Community College

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Whitney Robinson