Whitney Williams
North Royalton
Summary
Highly motivated Accounts Receivable Analyst with a proven track record of exceeding established goals in managing assigned portfolios. Utilize a systemized and sustainable approach to maximize the effectiveness of receivables management software and collection tools. Meticulously organize documentation to ensure prompt payment collection and resolution on accounts, thereby maximizing cash flow and adhering to department workflow standards.
Overview
20
20
years of professional experience
Work History
Accounts Receivable Analyst
CaroTrans
02.2018 - Current
- Enhanced efficiency in the collection process by closely tracking overdue accounts and maintaining consistent contact with clients.
- Analyzed aging reports to identify trends and patterns resulting in missed collections.
- Ensured smooth resolution of invoice disputes by collaborating with internal teams and clients, fostering clear communication channels.
AP/AR Manager
Slay Cleaning
05.2018 - 01.2024
- Reviewed monthly expense reports for accuracy, identifying opportunities for cost savings and efficiencies.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
- Led a team of accounting professionals in achieving department goals while fostering a positive work environment.
Accounts Receivable Analyst
Estes Express Lines
05.2016 - 02.2018
- Implemented efficient strategies to lower outstanding account balances by consistently following up on overdue invoices and skillfully negotiating payment arrangements with clients.
- Collaborated with sales teams, fostering positive payment culture to enhance client relationships and decrease delinquencies
- Demonstrated proficiency in using advanced Microsoft Excel techniques, such as formulas, V-lookup, and Power BI when preparing spreadsheets.
Office Manager
Williams & Williams Snow Removal
12.2004 - 04.2016
- Maintained confidentiality of important documents and personnel files, treating sensitive information with the highest level of discretion.
- Maintained a high level of customer satisfaction by delivering excellent service during client interactions over the phone and through email communication.
- Maintained accuracy of financial records by regularly reconciling accounts payable/receivable transactions, resulting in balanced budgets.
Education
Bachelor of Science - Psychology
Northern Arizona University
12.2022
High School Diploma -
Ottawa Hills High School
05.2005
Skills
- Microsoft Excel
- Payment Negotiations
- Accounts Receivable Software
- Invoice Processing
- General Ledger
- Cash application
- Dispute Resolution
- Credit management
- GAAP understanding
- Time Management
- Critical Thinking
- Data Analysis
- Power BI
Timeline
AP/AR Manager
Slay Cleaning
05.2018 - 01.2024
Accounts Receivable Analyst
CaroTrans
02.2018 - Current
Accounts Receivable Analyst
Estes Express Lines
05.2016 - 02.2018
Office Manager
Williams & Williams Snow Removal
12.2004 - 04.2016
Bachelor of Science - Psychology
Northern Arizona University
High School Diploma -
Ottawa Hills High School
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