Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

William Brower

Bayville,NY

Summary

Dynamic Department Supervisor at The Home Depot with a proven track record in inventory management and exceptional customer service. Successfully reduced shrinkage by 2.4%, enhancing profitability while fostering a safe work environment. Adept at staff supervision and mentoring, driving team performance through effective communication and strategic task delegation.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Department Supervisor

The Home Depot Inc
10.2017 - Current
  • At the Home Depot I have supervised several departments including lumber, building materials, flooring,hardware,plumbing( currently), electrical,garden, window and doors
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Managed team of 8-20 employees, delegated tasks and held each employee accountable for completing assignments.
  • Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Enhanced department efficiency by streamlining processes and implementing new strategies.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Mentored new sales associates to contribute to store's positive culture.
  • Assigned tasks and established work schedules to staff to cover operational needs.

Roofing Foreman

Oyster Bay Roofing & Sheet Metal
05.2010 - 10.2017
  • Maximized roof longevity with proper installation of various roofing materials such as asphalt shingles, metal panels, single-ply membranes, and built-up roofs.
  • Conducted thorough inspections of completed projects, identifying any necessary repairs or modifications to guarantee quality results.
  • Assigned daily duties to each employee based upon individual strengths, effectively completing 90% of roofing jobs on time.
  • Assigned daily duties to each employee based upon individual strengths, effectively completing 90% of roofing jobs on time.
  • Ensured high-quality workmanship for all roofing projects by closely supervising the team and providing clear instructions.
  • Mentored junior members of the team in proper installation techniques, fostering a culture of continuous improvement within the crew.
  • Created and implemented plans to maximize efficiency of workers.

Education

GED -

Oyster Bay High School
Oyster Bay, NY

Skills

  • Customer service
  • Problem resolution
  • Workplace safety
  • Problem-solving
  • Time management
  • Staff supervision
  • Inventory management
  • Stock management
  • at my current Company my people have only had 1 injury in almost 8 years and have ordered more product than any other supervisor, I cut shrink in electrical from 72% to 48% or $280,000 plumbing went up over $300,000 thus my move to plumbing

Certification

At the Home Depot I have learned to drive different machines including fork lift ,reach machine, pacer/ slip machine portable pallet jack, Bally more electric ladder.

Interests

I enjoy watching nysdrillteamscom as i used to run these events, fan of NY Rangers,NY Yankees, Giants,The New York Knickerbockers and Arsenal FC of the English premier league

Timeline

Department Supervisor

The Home Depot Inc
10.2017 - Current

Roofing Foreman

Oyster Bay Roofing & Sheet Metal
05.2010 - 10.2017

GED -

Oyster Bay High School

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