William Cleveland
Miami,FL
Summary
I'm very flexible and good team work
Overview
38
38
years of professional experience
Work History
Receptionist
CIFC
Miami, FL
01.2000 - 11.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Operated multi-line telephone system to answer and direct high volume of calls.
Audit Assistant
John Alden
Miami
12.1988 - 12.1998
- Reviewed general ledger transactions to identify errors or irregular entries.
- Performed auditing work in accordance with rigorous auditing standards and principles.
- Reviewed accounting clients' financial data systems to determine functional compliance.
- Followed up to assess and report corrective action completion or progress.
Accounting Clerk
American Motors
Detroit, MI
07.1982 - 12.1986
- Input high volume of monthly invoices with consistent accuracy.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Managed accounts payable and receivables and payroll.
- Analyzed and verified employee expense reports for accuracy.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Education
Bachelor Of Liberal Arts - Education
University Od Michigan
Detroit, MI06.1986
Diploma -
West Technical
Cleveland, OH06.1982
Skills
- Clerical Support
- File Management
- Office Management
- Data Entry
- Bookkeeping
- Travel Coordination
- Administrative Support
- Scheduling
- Project Coordination
- Greeting and Seating Clients
- Expense Reporting
- Time Management
- Document Control
- Customer/Client Relations
- Office Administration
- Travel Planning
Timeline
Receptionist
CIFC
01.2000 - 11.2020
Audit Assistant
John Alden
12.1988 - 12.1998
Accounting Clerk
American Motors
07.1982 - 12.1986
Bachelor Of Liberal Arts - Education
University Od Michigan
Diploma -
West Technical