Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

William Cleveland

Miami,FL

Summary

I'm very flexible and good team work

Overview

38
38
years of professional experience

Work History

Receptionist

CIFC
01.2000 - 11.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Audit Assistant

John Alden
12.1988 - 12.1998
  • Reviewed general ledger transactions to identify errors or irregular entries.
  • Performed auditing work in accordance with rigorous auditing standards and principles.
  • Reviewed accounting clients' financial data systems to determine functional compliance.
  • Followed up to assess and report corrective action completion or progress.

Accounting Clerk

American Motors
07.1982 - 12.1986
  • Input high volume of monthly invoices with consistent accuracy.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Managed accounts payable and receivables and payroll.
  • Analyzed and verified employee expense reports for accuracy.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.

Education

Bachelor Of Liberal Arts - Education

University Od Michigan
Detroit, MI
06.1986

Diploma -

West Technical
Cleveland, OH
06.1982

Skills

  • Clerical Support
  • File Management
  • Office Management
  • Data Entry
  • Bookkeeping
  • Travel Coordination
  • Administrative Support
  • Scheduling
  • Project Coordination
  • Greeting and Seating Clients
  • Expense Reporting
  • Time Management
  • Document Control
  • Customer/Client Relations
  • Office Administration
  • Travel Planning

Timeline

Receptionist

CIFC
01.2000 - 11.2020

Audit Assistant

John Alden
12.1988 - 12.1998

Accounting Clerk

American Motors
07.1982 - 12.1986

Bachelor Of Liberal Arts - Education

University Od Michigan

Diploma -

West Technical

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William Cleveland